You have a 15-day window from the date of delivery for hassle-free returns and exchanges.

The item must be unused, unworn, and unwashed. Please ensure it passes inspection for a refund or exchange.

Unfortunately, no refund will be issued if the returned item fails inspection.

Approved returns will be credited via the original payment method, and exchanges will be facilitated accordingly.

Yes, items discounted over 30% are considered FINAL SALE and are not eligible for returns or exchanges.

Initiate the process by contacting us via WhatsApp at 7801935448 or email at zakwan@collectionicon.in

Yes, we can arrange a pick-up for your convenience(pick up charges apply on you) or you can courier the item back yourself.

Exchanges can be done only once per order.

Yes, orders above ₹1499 are eligible for free exchange once. Simply initiate the process through WhatsApp or email.

For returns there is no return charges but you are responsible for return shipment.

The shipment address is Collection Icon, Bharuch, Gujarat, 392001.